Frequently Asked Questions

WHAT IS YOUR AVERAGE TURNAROUND TIME FOR YOUR BOOKLET LABEL PRODUCTS?

10-14 days from approved proofs. Speed depends on the label construction.

HOW DO I CALCULATE HOW MUCH COPY SPACE I WILL NEED IN MY BOOKLET LABEL?

Calculate the square inches your copy space currently takes up. Print the text on a piece of paper. Make sure they are printed only one side. For each page, multiply WIDTH x HEIGHT x NUMBER OF PAGES. Make your text the size you expect it to be in your Booklet Label. (for example 10 point type) Sample calculation: You have five (printed one side) 8 1/2″ x 11″ pages of text. You will go 8.5 x 11 x 5 = 467.5 square inches. Note: If you have pages printed two sides, you will have to go width x height x number of pages x 2 sides.

HOW DO I DETERMINE MY LABEL POSITION NUMBER?


Our industry has assigned numbers for the orientation of label copy. The number tells us which way you want the label to come off the roll for automatic application or printing with your desktop printer.

If you need automatic application and the wrong label position is picked, your labels will not apply in the correct position. For example, if you want a label position #3 and you pick a label position #1, the label COPY will be applied sideways on your container. The labels can only be applied manually at that point. If you picked a label position #3, and you really wanted a position #4, we can rewind the roll so it can be automatically applied in the correct position. As you can see, picking the right label position is critical.
The person who runs the label application machine is the one to consult regarding the proper label position for automatic application.

CAN YOU GIVE ME A FAST BALLPARK QUOTE?

Yes! Happy to accommodate. 

HOW LONG DOES IT TAKE TO QUOTE ME A PRICE?

24-48 hours is average. Our quotes are much more complicated than other types of printing such as pressure sensitive labels. Many of our products have multiple steps in manufacturing so we have to put all the “materials and processes” together to give you a quote. We offer faster ballpark quotes on similar sized labels if you are really in a rush.

WHAT MATERIALS DO I NEED TO PROVIDE TO HAVE YOU MAKE ME A FREE BLANK MOCK-UP?

We highly recommend mock-ups because they give a good facsimile of you are ordering. A blank mock-up will show you the size and function of the label. To make an accurate mock-up, we need a container, a copy of the text you want to “fit” in your Booklet Label (or square inches if you have done the calculation for us) and an idea of which label system you prefer. From there, we’ll make you a free blank mock-up.

CAN JH BERTRAND SEND A REP TO VISIT ME?

We have a small direct sales force. We routinely fly/drive all over the United States and Canada to see our customers. We think personal visits are critical to our success so it is a priority.

WHAT'S THE DIFFERENCE BETWEEN A BOOKLET LABEL AND FOLDOUT LABEL?

A booklet label is a stapled or glue bound booklet laminated (or glued) to a pressure sensitive label. A foldout label is a “folded pamphlet” that has been laminated (or glued) to a pressure sensitive label. It is important to note that we use both terms as generic terms that “symbolize” all forms of labels that have pages…thus we call our company The Booklet Label Company.

HOW FAST CAN A BOOKLET LABEL BE APPLIED?

The fastest we have applied Booklet Labels/Foldout Labels is 420 a minute. That’s 25,200 an hour! Our 2″ x 2″ labels with a 4 panel foldout were applied to canned clams. Our typical application speeds are 35 to 100 per minute.

WHAT ARTWORK PROGRAMS DO YOU USE?

Illustrator
Indesign
Microsoft Word (good format to receive the text in for graphics manipulation.)
If you want to do it yourself, we can provide you a template that you can fill in. We send you the template made in an EPS and PDF file. 

CAN WE PREPARE THE BOOKET LABEL ARTWORK OURSELVES?

Yes. We prepare a template that you can follow.  You can use your favorite program to fill it in.

HOW LONG DOES IT TAKE TO GET PROOFS AFTER I SEND IN ARTWORK?

2-3 working days is average.

WILL YOU DO FASTER TURN-AROUNDS?

Absolutely! Call us. There are times we can do the jobs 50% faster than our normal turn times. It depends on many factors so please call and ask. We sell speed, service, and quality at JH Bertrand. 

WHAT ARE YOUR MINIMUM RUNS?

No minimum runs. We’ll do one label for you if you’d like. You won’t like the price of one, but we’ll do it if you need it. “Can do” is our culture. 

DO YOU HAVE PRODUCTS OTHER THAN THOSE LISTED ON THE PRODUCT PAGE?

Absolutely! We are skilled at mixing and matching our processes to make unique constructions. We are only limited by imagination… and physics, of course. 

WHY DO YOU CALL YOUR WRAP AROUND LABELS "PI" LABELS™?

(Pi) stands for the circle formula of 3.1415… Since these labels wrap around a round surface, we named them (Pi) Labels™.

What types Payment do you take?

Checks or ACH. We don’t accept credits cards at this time.