The Value We Offer - JH Bertrand is your gold standard booklet label supplier!
Customized booklet label solutions to your challenges. Today's world of business demands more and more customization and better solutions. You won't get an off the shelf solution to your problem from us. We will help you create exactly what you need. The harder the project, the better. With AI, robots, The Internet of Things (IOT) and other future challenges not yet known, we have to be as creative and innovative as possible for you. Your booklet systems need to work harder, be smarter and do more.
Focused on booklet labels and related extended content labels since 1981. When you need a brain surgeon, you don't call your primary doctor. We have been specializing in this area for 37 years so we know a lot about the subject. When you come to us with a project, chances are we've seen something like it before. We can make that experience work for you.
A majority of our customers require short runs so we are well equipped to handle your business no matter what volume of labels you need. The trend today is shorter runs with lots of SKU's. We are well equipped to handle this type of order complexity. We have no minimum runs. We can setup a specific tracking program that helps you manage all these SKUs. Here is a good example of one of our customer's typical requirements- 45 different labels with volumes being 4,000 of this, 250 of that, and 5 of those. No problem. We have digital offerings to help defray costs.
Bullet-Proof Reliability. We read purchase orders (many do not). We ship when we tell you we are going to ship. We are quick to call if we see an issue. We send out detailed specifications with our order confirmations. When you give us a job, you can trust us to get it done without you needing to prod us. With many of our customers being forced to do more with less, this is greatly appreciated by them.
Same day or next day quotes depending on the complexity of your booklet label project. We run on urgency. You will get fast response from our project managers either by phone or email.
Quality. Our reputation is based on years of producing quality label systems for satisfied customers. Our labels are 100% guaranteed to match your specifications, or they will be replaced. Bad quality is painful to us and detrimental to ours and your brand. We guarantee our work, but our attitude is that it needs to be done right the first time.
Technology Driven. As you can tell, staying ahead is important to us. Investing in new technology is not only important, but critical to the offering the best solutions. We do a lot of R&D to stay current.
Teaching. We are proud of what we do and enjoy teaching others. We get a lot of calls from customers who have no idea what they want. We are more than happy to spend the time to talk about what construction makes sense including the nuances. In fact, we are happy to make mock-ups to further the learning and communication between our companies.
JHB Project Managers answer the phones. We don't use voicemail. You have simple, easy, frictionless access to us when you need it. We hope you see this as an advantage because today is seems like nobody answers the phone.
Budget Conscious. If it is not affordable, then it's no good. We'll find a label construction that matches your budget. If you are switching from single ply labels to booklet labels, you'll have to get used to a different price level for a different type of product.
International Customer Base. We are skilled and experienced at handling international projects. Whether it is ordered overseas and produced in the USA or ordered domestically for shipping to foreign ports. No problem. Our travels do take us to Europe and beyond so let us know if you need to meet with us.
Financially Responsible. JH Bertrand is not run on debt so you can count on the fact that we are going to be around for a while. Our customers appreciate this fact.
Where we might not be a fit for your company
We don't do reverse auctions, major bid packages or any other form of supplier devaluing exercises. Don't misunderstand. We absolutely don't mind doing normal estimating and being competitive. We just aren't interested in those "opportunities" where it's based on an auctioned price with no value for service. Our value is based on high level service. There are many good manufacturers out there. Service, however, is the hardest part to get right. This is where we excel!
- Our prices are competitive, but not rock bottom. High level service comes at a price because you need high quality people, equipment and processes to do it right. Don't expect to get dirt cheap prices from us. We don't subscribe to the "make it up on volume" philosophy. But, do expect to have a company do everything it can do to match your budget.