Why JH Bertrand?
You are trying to make a decision on which company to choose for your booklet labels. We have listed our strengths that our customers tell us that they value the most. No “saleszy" language, just provable facts.
Variety. With over 30 years of focus on the booklet label niche, JH Bertrand offers a wide variety of solutions with a lot of variation. See Products and Customize Your Booklet Labels. We get a lot of business by word of mouth because of this strength alone.
Project Management Knowledge. Our project managers know their stuff. Booklet labels are complex as they are a combination of two distinct printing processes: offset and flexography. Our customer base... made of up of direct accounts, commercial printers, flexo printers and brokers...is highly demanding. We have no choice but to know what we are talking about. To further our knowledge, our project managers are required to spend time assisting our press operators. See how much detail we discuss when we are working on your product. Review our spec heavy order confirmations. You'll see our expertise.
Delivery. Keeping a production line moving is very important to us. We are exceptional at meeting our commitments. This is provable through customer references which we are happy to provide.
Blended Manufacturing. Our business model has been an outstanding success. JH Bertrand has both internal manufacturing and partner plants. This gives us huge production capability. JHB and its partners operate 21 onserters, 6 plow-folders and 4 encapsulation presses supported by an army of specialty equipment. We review each project to determine whether it should be manufactured internally or by a partner plant. Our check list is based on pricing, capacity, lead time, patented constructions, specialized equipment and etc. Doing business this way allows us to offer our client better service at lower prices. Note: our partner plants all have non disclosure agreements.
Flexibility. We encourage our customers to send us printed onserts. This is not the typical practice of our industry because booklet label equipment requires precisely folded and cut pieces. This is why most manufacturers stick with one printer/bindery that knows exactly how to do it. We have decided that we can educate anyone to do it right. This saves our customers money and gives them more control over the end product.
R & D. The booklet label niche is narrow, but very deep with many complex patents. Our ability to keep ahead is based on testing a lot of ideas. We often manufacture expired patents to see if we can get some fresh insight or to determine if a "retro" idea could solve a problem. The very slight variations in our products are often the difference in whether a project is a go or not. This is why the R&D we do is critical to our (and our customer's) success.
Passion. Jeff Bertrand is the 5th generation print entrepreneur in his family. He thoroughly enjoys the niche that he and the company have developed. His passion and love for making booklet labels sets the tone for the entire organization.
No Debt. These days, this is a much bigger issue than it used to be. Customers want to know if they put their faith in you that you are going to be around. JH Bertrand is very conservative with its overhead structure. We buy equipment with savings rather than loans. We have partner plants that keep us from having to own every specialty piece of equipment. Our careful approach has given us the ability to weather financial storms others may not.